After Sales Service

If you encounter any issues or have questions, please contact our after-sales service team:

Phone: +886 2 2795 6768



  1. Before contacting us, ensure you have your product details (such as purchase date, serial number...etc) and a clear description of the issue.
  2. Contact us through phone or email using the provided information.
  3. Describe the issue in detail, including any troubleshooting you've attempted.
  4. If required, we may guide you through additional troubleshooting or offer remote assistance.
  5. If the issue persists, we'll assist you in initiating a repair or replacement process.
  6. For warranty coverage, please inquire about terms and conditions.
  7. We'll keep you updated on the progress and provide estimated timelines.
  8. Your feedback is valuable to us and helps us improve our services.

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