After Sales Service
If you encounter any issues or have questions, please contact our after-sales service team:
Phone: +886 2 2795 6768
Email: service@maxlite.tw
Instructions:
- Before contacting us, ensure you have your product details (such as purchase date, serial number...etc) and a clear description of the issue.
 - Contact us through phone or email using the provided information.
 - Describe the issue in detail, including any troubleshooting you've attempted.
 - If required, we may guide you through additional troubleshooting or offer remote assistance.
 - If the issue persists, we'll assist you in initiating a repair or replacement process.
 - For warranty coverage, please inquire about terms and conditions.
 - We'll keep you updated on the progress and provide estimated timelines.
 - Your feedback is valuable to us and helps us improve our services.