If you encounter any issues or have questions, please contact our after-sales service team:
Phone: +886 2 2795 6768
- Before contacting us, ensure you have your product details (such as purchase date, serial number...etc) and a clear description of the issue.
- Contact us through phone or email using the provided information.
- Describe the issue in detail, including any troubleshooting you've attempted.
- If required, we may guide you through additional troubleshooting or offer remote assistance.
- If the issue persists, we'll assist you in initiating a repair or replacement process.
- For warranty coverage, please inquire about terms and conditions.
- We'll keep you updated on the progress and provide estimated timelines.
- Your feedback is valuable to us and helps us improve our services.